Business Continuity Survey: How prepared are businesses?

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We couldn’t quite take our eyes off this recent study conducted by Forrester Research and Disaster Recovery Journal. The results were too compelling.

Titled, “State of Business Continuity Preparedness,” 300 DRJ members shared their insights and fears into what puts their business continuity at risk:

  • 61% of respondents were from organizations with 1,000 or more employees
  • with revenues ranging from under $500 million to more than $10 billion
  • and represented a variety of industries primarily from North America (82%).

Some of the key findings:

The top three reasons for increased risk to business continuity are:

  • increased reliance on technology (48%)
  • business organization complexity (37%)
  • increasing frequency and intensity of natural disasters (36%)

business continuity survey

The respondents’ indicated that the following issues are either currently addressed or they plan to address them in future business continuity planning (respondents were asked to select all that apply):

  • IT failure (91%)
  • Natural disaster/extreme weather (84%)
  • Power outage (80%)
  • Fire (79%)
  • Telecommunication failure (75%)
  • Epidemic/pandemic (72%)
  • Flood (59%)
  • Cyber attack or IT security incident (53%)
  • Utility outage such as gas, water, sewer (53%)
  • Employee health and safety incident (49%)
  • Environmental accident (49%)
  • Supply chain disruption (42%)
  • Terrorist event 41%
  • Negative publicity cover/damage to corporate reputation (33%)
  • Sabotage (28%)
  • Other (7%)

business continuity study

Strategies for workforce continuity or recovery include the following (the survey requested a “select all” response)

  • Provision employees with remote access technologies so they can work remotely from a location with Internet access (81%)
  • Use another internal site as an alternate site for work area recovery (69%)
  • Arrange for mobile recovery units (23%)
  • Subscribe to shared seats at a BC/DR service provider site (23%)
  • Susbrcibe to dedicated seats at a BC/DR service provider site (15%)

business continuity study

In the past five years, respondents had to use their business continuity plan:

  • Never (39%)
  • Once (18%)
  • Twice (15%)
  • Greater than 5 (12%)
  • Three times (10%)
  • Four times (4%)
  • Five times (2%)

business continuity study

Why did they have to implement their business continuity plan? The reasons:

  • Natural disaster/extreme weather (55%)
  • Power outage (49%)
  • IT failure (36%)
  • Flood (28%)
  • Fire (18%)
  • Telecommunication failure (14%)
  • Utility outage (13%)
  • Epidemic/pandemic (12%)
  • Other (8%)
  • Employee health and safety incident (7%)
  • Environmental accident (7%)
  • Cyber attack / IT security incident (4%)
  • Terrorist event (3%)
  • Negative publicity coverage / damage to corporate reputation (1%)
  • Sabotage (0%)

business continuity study

 

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